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Terms and Conditions

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Terms and Conditions

These Terms and Conditions govern all bookings and services provided by The Himalayan Odyssey Treks, a registered trekking, tours, and peak climbing company based in Nepal. By booking any trip with us, you acknowledge and accept these terms.

 Booking & Payment Policy

  • A 20% non-refundable deposit of the total trip cost is required at the time of booking to confirm your reservation.
  • The remaining balance must be paid at least 7 days prior to the trip start date.
  • Payments can be made via bank transfer, online payment, or cash in major currencies.

Cancellation Policy

  • Cancellations must be made in writing via email.
  • Refunds are made based on the notice period:
    • More than 30 days before departure: 80% refund (excluding deposit)
    • 15–30 days before departure: 50% refund
    • Less than 15 days: No refund
  • No refunds are provided for:
    • Late arrivals or early departures
    • Unused services
    • Trek interruptions due to personal issues, illness, or weather

Trip Alterations and Delays

  • The Himalayan Odyssey Treks reserves the right to modify or cancel any itinerary due to unforeseen events such as:
    • Weather conditions
    • Political unrest
    • Natural disasters
    • Government restrictions
  • We will do our best to offer suitable alternatives. Any additional costs due to such changes will be borne by the client.

 Travel Insurance

  • All participants must have comprehensive travel insurance covering:
    • Medical expenses
    • Trip cancellation
    • Emergency evacuation (including helicopter rescue)
    • High-altitude sickness
  • Proof of valid insurance must be presented before the trip begins.

Health & Fitness

  • Trekking and peak climbing in Nepal require a reasonable level of fitness and good health.
  • It is the client’s responsibility to assess personal fitness before booking.
  • Participants are responsible for carrying prescribed medications and informing guides of any pre-existing medical conditions.

Passport & Visa

  • Clients must hold a valid passport (minimum 6 months validity) and obtain the appropriate Nepal visa prior to or on arrival.
  • The Himalayan Odyssey Treks will assist in providing necessary documentation for permits and entry passes where required.

Assumption of Risk

  • Trekking and peak climbing involve inherent risks such as injury, illness, accidents, or altitude-related complications.
  • By booking a trip, you accept these risks and release The Himalayan Odyssey Treks, its staff, and partners from any liability.

 Client Responsibilities

  • Clients must:
    • Follow guide instructions
    • Respect local culture and environment
    • Abide by the laws of Nepal
  • Misconduct, illegal behavior, or refusal to cooperate may lead to dismissal from the trip without refund.

Company Liability

  • The Himalayan Odyssey Treks is not responsible for:
    • Delays or cancellations by airlines, hotels, or transport services
    • Loss or damage to personal belongings
    • Injuries or illnesses resulting from your negligence or actions beyond our control

 Privacy & Data Protection

  • Personal information collected during booking will be used solely for trip management and will not be shared with third parties without consent.

 Complaints & Feedback

  • If any issue arises during the trip, please notify our guide or office immediately so we can assist.
  • Written complaints must be submitted within 14 days of trip completion for review.

 Governing Law

  • These terms are governed by and construed in accordance with the laws of Nepal.
  • Any legal matters will be handled by the competent courts of Kathmandu.

 Note: By booking with The Himalayan Odyssey Treks, Pvt. ltd, you confirm that you have read, understood, and agreed to the above Terms and Conditions. Thank you.

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